Fried Music Store Policies:
Shipping Policy:
We offer flat-rate shipping at $5 for the first item and an additional $2.50 for each extra item added to the order.
Customers can enjoy free shipping on orders of $100 or more during promotional periods.
Please allow up to three business days for us to process and ship your order. If you require express shipping, please contact us at store@friedmusic.com, and we will do our best to accommodate your request.
Pick-Up Option:
Customers have the option to pick up their orders at our physical location in Alhambra, which is free of charge. Choose this option during checkout, and we will notify you when your order is ready for pickup.
Refund Policy:
Non-music related items are eligible for a full refund within 10 days of purchase. Please contact us at store@friedmusic.com to initiate the return process.
Music scores and musical items can be returned for store credit within 14 days of purchase. We will provide you with a credit that you can use for future purchases on our website and store.
Privacy and Security:
We value your privacy and will never share your personal information with third parties without your consent. Our website uses secure encryption to protect your sensitive data during transactions.
Product Availability and Descriptions:
While we strive to maintain accurate product descriptions and availability, occasional errors or discrepancies may occur. If any such issue arises, we will promptly notify you and offer suitable solutions, including product substitutions or refunds.
Intellectual Property:
All content and materials on our website, including images, text, logos, and trademarks, are the property of Fried Music Store and are protected by copyright laws. Unauthorized use or reproduction of our intellectual property is strictly prohibited.
Customer Support:
Our team is dedicated to providing excellent customer service. If you have any questions, concerns, or need assistance, please don't hesitate to reach out to us at store@friedmusic.com.
Modifications to Policies:
Fried Music Store reserves the right to update or modify these policies at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing this page regularly to stay informed about any updates.
Miscellaneous:
In the event of any unforeseen circumstances beyond our control, including but not limited to natural disasters, acts of war, or governmental restrictions, Fried Music Store shall not be held liable for any delays or disruptions in service. We will, however, make every effort to keep customers informed and resolve any issues as promptly as possible.